Application Support Engineer

Job Title: Application Support Engineer
Contract Type: Permanent
Location: Hong Kong
Salary: Negotiable
Reference: 10540_1580898629
Contact Name: Gigi Hung
Contact Email:
Job Published: February 11, 2020 15:12

Job Description

Due to rapid expansion, our client a well-known retail brand in the market is currently looking for an Application Support Engineer to provide technical support for end-users.

We are now seeking for an APPLICATION SUPPORT ENGINEER


  • Responsible for supporting and troubleshooting in business applications and systems (e.g. POS, CRM)
  • Coordinate with different parties in support and troubleshooting
  • Prepare documentation for related applications
  • Prepare business report by BI tools/SQL according to user requirements
  • Conduct system testing according to test cases
  • Conduct user training


  • Higher Diploma or Degree holder in Computer Science, Information Technology or related disciplines
  • 3 years' experience in application support and proficient at data visualization using BI and SQL
  • Familiar with POS/ CRM systems
  • Good verbal and written communication in English and Chinese
  • Good analytical, interpersonal and problem-solving skills
  • Self-motivated, independent and able to work under pressure


Interested candidate please CLICK apply button to apply online or send your resume in MS Word format to Hillman Ross Recruitment Solution Professional

Please note that only shortlisted candidate will be notified. All information will be treated in strict confidence and solely used for recruitment purposes.