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Customer Service Manager- Property Management

Job Title: Customer Service Manager- Property Management
Contract Type: Permanent
Location: Hong Kong
Industry:
Salary: Negotiable
Reference: 11810_1606468411
Contact Name: Renee Lai
Contact Email: Renee.Lai@hillmanross.com
Job Published: December 01, 2020 17:49

Job Description

My Client is now looking for CS Manager meet the growth of our business in Hong Kong.

We are now seeking for a Customer Service Manager

RESPONSIBILITIES

  • Responsible for ensuring that customers are satisfied at all times
  • Monitors the personnel of operation to ensure guests receive prompt, cordial attention and personal recognition
  • Handling guests' requests, complaints and accidents in an attentive, courteous and efficient manner with proper follow up to ensure guest satisfaction
  • Representing the management and act on behalf especially in guest experience

QUALIFICATIONS

  • Diploma or Bachelor Degree above in Business Administration/Hotel Management/Psychology/Real estates related field
  • Minimum 5 years working experience in related industry
  • Experience with new residential development is a must
  • Candidate with less experience will be considered as Assistant CS Manager

APPLY FOR THIS JOB

Interested candidate, please CLICK apply button to apply online or send your resume in MS word format to Hillman Ross Recruitment Solution Professional

Please note that only shortlisted candidate will be notified. All information will be treated in strict confidence and solely used for recruitment purposes.