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Customer Service Officer(Japanese Speaking) - No-sales /Inbound

Job Title: Customer Service Officer(Japanese Speaking) - No-sales /Inbound
Contract Type: Permanent
Location: Hong Kong, Hong Kong
Industry:
Salary: Negotiable
Reference: 8329_1554709875
Contact Name: Giovanna Wong
Contact Email: Giovanna.Wong@hillmanross.com
Job Published: April 10, 2019 13:28

Job Description

Our client is one of market leader in FMCG industry in Hong Kong. To cope with their growth, they're looking for an experienced Customer Service Officer to join their team.

We are now seeking a CUSTOMER SERVICE OFFICER (JApANESE SPEAKING) - CALL CENTRE / IN-BOUND CALLS / E-COMMERCE

RESPONSIBILITIES

  • Be responsible for answering inquiries from customers
  • Help customers to check information and provide solutions on specific issues
  • Follow-up orders and cases
  • Handle compliants
  • Maintain accurate records in the system
  • Prepare reports for managerial use

QUALIFICATIONS

  • F5 graduate or above
  • At least 2 years of relevant customer service experience
  • Good communication, interpersonal and leadership skills
  • High level of self-motivated and target-oriented mind
  • Good command of both Chinese, English and Japanese (N1 or N2)

BENEFITS

  • Monday to Friday: 0900-1800/1100-2000, Saturday: half day, Sunday: off
  • Medical insurance
  • Bonus
  • Career Exposure

APPLY FOR THIS JOB

Interested candidate please CLICK Apply Now to apply online or send your resume in MS word format to Hillman Ross Recruitment Professional

For more information please contact Giovanna Wong +852 2986 1992

Please note that only shortlisted candidate will be notifies. All information will be treated in strict confidence and solely used for recruitment purposes.