We are currently seeking the General Insurance - Technical Director, Loss Adjuster
- Manage teams that assess and adjust quotations of damaged assets, as necessary.
- Lend experience to more junior staff in relation to research and establishing asset market values.
- Prepare reports in an accurate & timely manner.
- Update claims management system as required.
- Answer Client, Insured and Third Party queries effectively as and when required.
- Effectively deal with service and product replacement providers.
- Build a network of influential stakeholders in the market and actively pursue new opportunities for business development, across both the local and international markets.
- Attend seminars and engage with local industry experts to tap into new and emerging markets.
- Provide specialist technical support and supervision to teams to ensure successful delivery of a high-quality service provision,
- Embed, supervise, refine and ultimately deliver the new Loss Adjusting Principles & Standards programme as a BAU function of the business.
- Implement the new LAPS QA framework to identify opportunities for continuous improvement and develop innovative solutions to enhance business practice and demonstrated efficiencies.
- Focus on what matters to the customer and promote client's insurance brands.
- Monitor and track performance to budget and review processes to ensure productivity and efficiency targets are met.
- Manage the P&L effectively, ensuring corporate governance and robust cost control.
- Provide effective leadership to the office, giving guidance and support to ensure high levels of service delivery, driving employee engagement.
- Demonstrated ability to successfully operate a loss adjusting businesses, including how their role contributes to the effective operational management of the organisation and the purpose and characteristics of business plans.
- Excellent organisational skills to manage a varied workload and competing demands.
- Strong commercial acumen to demonstrate credibility in the market place and manage operations in an effective way.
- Strong communicator - is articulate, shows tact and diplomacy, respecting local cultures and customs.
- Strong analytical and decision making ability in order to analyse information/ problems correctly and make sound judgements, timely decisions.
- Excellent business development/ relationship management skills to maintain existing client list and win new work.
- Demonstrated knowledge of general insurance and the legal knowledge loss adjusters need to possess and the key elements of a loss adjuster's terms of engagement and the steps involved in the loss adjusting process.
- Minimum 12 years practical loss adjusting.
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