General Insurance - Complex Claims (Property & Casualty)

Job Title: General Insurance - Complex Claims (Property & Casualty)
Contract Type: Permanent
Location: Hong Kong
Salary: Negotiable
Reference: 11388_1596624848
Contact Name: Jayden Ho
Contact Email:
Job Published: August 10, 2020 15:29

Job Description

We are currently seeking a General Insurance - Loss Adjuster/Complex Claims


  • Assess and adjust quotations of damaged assets, as necessary.
  • Research and establish assets market values.
  • Prepare client reports in an accurate & timely manner.
  • Update claims management system as required.
  • Answer Client, Insured and Third Party queries effectively.
  • Confirm receipt of Instructions to Insurer.
  • Answer incoming calls in a timely manner, as required.
  • Update Claims Management System as required as an Adjuster.
  • Effectively deal with service/product replacement providers.
  • Ensure matters offered for filing are filed in an appropriate & timely manner.
  • Retrieve files from archive on request.
  • Focus on what matters to the Customer and promote Clients' insurance brands
  • Promote the Company's ethics and values


  • Excellent organisational skills to manage a varied workload and competing demands.
  • Strong commercial acumen to demonstrate credibility in the market place and manage operations in an effective way.
  • Strong communicator - is articulate, shows tact and diplomacy, respecting local cultures and customs.
  • Strong analytical and decision making ability in order to analyse information/problems correctly and make sound judgements, timely decisions.
  • Excellent business development / relationship management skills to maintain existing client list and win new work.
  • Demonstrated knowledge of general insurance and the legal knowledge loss adjusters need to possess and the key elements of a loss adjuster's terms of engagement and the steps involved in the loss adjusting process.
  • Minimum 1-3 years practical Engineering and Construction Loss Adjusting.


Interested candidate please CLICK apply button to apply online or send your resume in MS word format to Hillman Ross Recruitment Solution Professional