Insurance - Claims Assistant Manager/Manager (Life)

Job Title: Insurance - Claims Assistant Manager/Manager (Life)
Contract Type: Permanent
Location: Hong Kong
Salary: Negotiable
Reference: 10180_1613558030
Contact Name: Jayden Ho
Contact Email:
Job Published: February 17, 2021 18:33

Job Description

We are now seeking for an Claims Assistant Manager/Manager (Life)


  • Approve minor and major claims within the authority and to make suggestions to the superior on claims beyond the authority
  • Ensure timely delivery of quality output and meet the service standard that set by management
  • Assist the superior in daily supervision and ensure the team performance will meet the service standards that set by the management
  • Assist the superior in coordinating and collaborating with relevant departments for project management in order to enhance efficiency and security
  • Approve major and minor claims suggested by subordinates in accordance with guideline
  • Review outward correspondence that drafted by the subordinates
  • Handle inquiries and complaints from agents and clients
  • Conduct regular quality assurance program to uplift the claims skills of subordinates
  • Conduct training to subordinate and recommend authority limit to those trained staff
  • Appraise the job performance of the staff
  • Assist in compiling regular management report


  • Degree Holder
  • At least 6 years' solid experience in claims management in life insurance company,
  • Sound knowledge of insurance product and the operations of an insurance company
  • Excellent communication, presentation and interpersonal skills
  • Good command of English and Chinese
  • PC literate in Word, Excel, PowerPoint and Chinese word-processing
  • Proactive, self-motivated and result-oriented


Interested candidate please CLICK apply button to apply online or send your resume in MS word format to Hillman Ross Recruitment Solution Professional.

Please note that only shortlisted candidate will be notified. All information will be treated in strict confidence and solely used for recruitment purposes.