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Insurance Customer Service Consultant - Hotlines

Job Title: Insurance Customer Service Consultant - Hotlines
Contract Type: Permanent
Location: Hong Kong, Hong Kong
Industry:
Salary: Negotiable
Reference: 9389_1562747939
Contact Name: Jayden Ho
Contact Email: jayden.ho@hillmanross.com
Job Published: July 12, 2019 16:04

Job Description

We are now seeking for an INSURANCE CUSTOMER SERVICE CONSULTANT (HOTLINES)

RESPONSIBILITEIES

  • Handle customer enquiries and complaints from Clients/Agent/IFA/Broker
  • Report problems, potential issues and complaints to management team for service improvement
  • Execute empowerment guidelines
  • Provide advice to Customer Service Representatives (CSR) on handling customer enquiries

QUALIFICATIONS

  • 1 year's relevant experience in Insurance/Customer Service is preferred
  • IIQE 123 qualification is a must
  • Basic Insurance knowledge will be an advantage
  • Good command of both Written and Spoken English and Chinese

APPLY FOR THIS JOB
Interested candidate please CLICK apply button to apply online or send your resume in MS Word format to Hillman Ross Recruitment Solution Professional

Please note that only shortlisted candidate will be notified. All information will be treated in strict confidence and solely used for recruitment purposes.