IT Support

Job Title: IT Support
Contract Type: Permanent
Location: Hong Kong
Salary: Negotiable
Reference: 10656 _1582707316
Contact Name: Ian Luong
Contact Email:
Job Published: February 26, 2020 16:55

Job Description

Our client is a fast growing fintech company that is partnering with a global financial service client and tech firm on delivering the latest and most innovative projects. The intention is to explore technology-led, solutions to simplify and remove the frictions associated with international trade.

We are now seeking for IT Support


  • Identifying, documenting, researching and resolving support incidents and service requests
  • Troubleshooting all technology issues related to hardware, mobile devices, cloud based platforms, cloud security and mobility
  • Maintain and update hardware and software asset management
  • Coordinate and maintain office meeting rooms VC & AV system setup
  • Work closely with vendors to provide support services for end-user
  • Maintain information security and data privacy from an IT point of view
  • Provide training and advice to users.
  • Handle ad-hoc short term IT projects


  • Degree holder in Computer Science, Information Technology or related disciplines
  • 5-8 years solid experience in providing technical hands-on IT end-user support, preferably
  • Familiar with technologies related to G-Suite, cloud security, cloud based platforms, mobile device management, mobile apps, hardware platforms, operating systems, etc
  • Customer-oriented; able to communicate at all levels within the organization, technical and non-technical, remotely or in-person.
  • Good project management skills, can work independently and manage multiple initiatives or projects
  • Proactive, dedicated and strong interest in digital/cloud/mobile technologies
  • Team player, self-motivated, well organised and ability to work under pressure
  • Attention to detail and good documentation skills
  • Excellent communication skills in English and Cantonese, Mandarin an advantage


Interested candidate please CLICK apply button to apply online or send your resume in MS word format to Hillman Ross Recruitment Solution Professional

Please note that only shortlisted candidate will be notified. All information will be treated in strict confidence and solely used for recruitment purposes.