Senior Analytics Manager (CRM/Loyalty Program/Digital), 70-80K

Job Title: Senior Analytics Manager (CRM/Loyalty Program/Digital), 70-80K
Contract Type: Permanent
Location: Hong Kong
Salary: Bonus
Reference: 10826_1587090949
Contact Name: Tammie Wong
Contact Email:
Job Published: April 17, 2020 10:35

Job Description

Our client is a well-known corporation in Hong Kong with diverse portfolio in commercial, residential, retail and hospitality. They are currently looking for a senior talent with strong loyalty program analytics experience to lead the corporate analytics team.

We are now seeking for Senior Analytics Manager (CRM/Loyalty Program).


  • As team leader to formulate feasible framework to achieve business goals and drive synergy among teams.
  • Identify and provide insightful strategy and tactics with data gathered from multiple touch points including digital channels, loyalty program and business units.
  • Formulate data management and analytics strategies and guidelines to ensure data accuracy including governance, management, modelling, segmentation, etc.
  • Collaborate closely within the corporations including business units and corporate teams to ensure relevancy of data mapping and effectiveness of data usage.


  • Degree holder in Statistics, Quantitative Analysis, Computer Science or related disciplines.
  • Minimum of 10 years' relevant experience, preferably in retail and hospitality with large scale CRM analytics project track record.
  • Excellent interpersonal and communication skill with strong business acumen.
  • Proficiency in SQL, SAS, MS Office (excel and Access), VBA and ETL.
  • Familiar with database management and analysis, data visualization tools (e.g. Tableau, Qlikview, etc) and Google Analytics.
  • This position required excellent communication skills in both English and Chinese, spoken and written.

Interested candidate please CLICK apply button to apply online or send your resume in MS word format to Hillman Ross Recruitment Solution Professional

Please note that only shortlisted candidate will be notified. All information will be treated in strict confidence and solely used for recruitment purposes.