Senior CRM Executive, Fashion HKD 25K

Job Title: Senior CRM Executive, Fashion HKD 25K
Contract Type: Permanent
Location: Hong Kong
Salary: bonus
Reference: 12141_1620211140
Contact Name: Tammie Wong
Contact Email:
Job Published: May 05, 2021 18:39

Job Description

Our client is a globally renowned fashion brand with strong presence around the globe. To cope with new project initiative, they are currently looking for a Senior CRM Executive to join the Hong Kong Retail team.

We are now seeking SENIOR CRM EXECUTIVE


  • Analyse member data to provide insight on customer profile and trend and initiate accurate promotion plans to help with business growth.
  • Work closely with internal teams including local operations, IT and regional teams to ensure projects and tasks are delivered timely.
  • Assist operations and marketing teams with O2O initiatives.
  • Manage external agency and vendors during project roll out and campaign optimisation.
  • Present findings and project plans to senior managers and discuss with regional team to align local guideline for Hong Kong and Macau.


  • Degree holder with minimum 4 years of relevant experience, preferably in fashion or beauty industries.
  • Solid experience in CRM and loyalty program management, promotion planning and execution is essential.
  • Proactive and self-motivated, independent while being a good team player.
  • Strong analytical skills and numerical sense.
  • Excellent command in English, Cantonese and Mandarin, both spoken and written.