Our client is a globally renowned fashion brand with strong presence around the globe. To cope with new project initiative, they are currently looking for a Senior CRM Executive to join the Hong Kong Retail team.
We are now seeking SENIOR CRM EXECUTIVE
- Analyse member data to provide insight on customer profile and trend and initiate accurate promotion plans to help with business growth.
- Work closely with internal teams including local operations, IT and regional teams to ensure projects and tasks are delivered timely.
- Assist operations and marketing teams with O2O initiatives.
- Manage external agency and vendors during project roll out and campaign optimisation.
- Present findings and project plans to senior managers and discuss with regional team to align local guideline for Hong Kong and Macau.
- Degree holder with minimum 4 years of relevant experience, preferably in fashion or beauty industries.
- Solid experience in CRM and loyalty program management, promotion planning and execution is essential.
- Proactive and self-motivated, independent while being a good team player.
- Strong analytical skills and numerical sense.
- Excellent command in English, Cantonese and Mandarin, both spoken and written.