Our client is a well-known luxury retail group. They are currently seeking for a seasoned calibre in retail excellence to lead their stores in Hong Kong.
We are now seeking for a Senior Retail Sales & Operations Manager.
- Lead total 200+ staff across different levels and stores, and ensure sales performance by planning retail initiatives for target achievement.
- Work closely across departments including Marketing, CRM, Buying & Merchandising, Visual Merchandising to maximise product turnaround efficiency and customer experience.
- Review sales & operation procedure and ensure it is put into practice and updated regularly.
- Lead logistics team to review storage capacity and supply chain efficiency.
- Maintain retail excellence standard from environment, service and end to end operation.
- Develop KPI measurements and monthly incentives to boost team motivations.
- Minimum 12 years of relevant experiences, with retail sales and operation management experience for scalable retail business.
- Strong analytical and communication skills.
- Proactive, driven and with strong business acumen.
- Adaptable to manage and work in a matrix organisation.
- Proficiency in spoken English, Cantonese and Mandarin.
- Candidates with less experience will be considered as Sales & Operations Manager.