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Technical Support Executive

Job Title: Technical Support Executive
Contract Type: Permanent
Location: Hong Kong, Hong Kong
Industry:
Salary: Negotiable
Reference: 8792_1551346028
Contact Name: Gigi Hung
Contact Email: gigi.hung@hillmanross.com
Job Published: March 01, 2019 12:58

Job Description

Our client is a leading Cloud DDoS protection services provider, currently looking or a Technical Support Executive for your service desk team.


We are now seeking for a TECHNICAL SUPORRT EXECUTIVE


RESPONSIBILITIES

  • Record all the calls in a ticketing system and preform technical support over the phone
  • Monitor Internet traffic for security breaches and denial of service attacks
  • Provide status update of recovery progress during and after the incident
  • Work under roster on 24x7 basis


QUALIFICATIONS

  • F.5 or above
  • At least 1 years' experience in customer service
  • Knowledge of IT or network security products will be an advantage
  • Customer oriented, excellent communication and interpersonal skills
  • Positive working attitude, self-motivated and responsible
  • Good command of English, Mandarin & Cantonese
  • Immediate available is highly preferable


APPLY FOR THIS JOB
Interested candidate please CLICK apply button to apply online or send your resume in MS word format to Hillman Ross Recruitment Solution Professional

For more information please contact Gigi Hung +852 2986 1901


Please note that only shortlisted candidate will be notified. All information will be treated in strict confidence and solely used for recruitment purposes.