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Technical Support Officer (Cybersecurity & Network)

Job Title: Technical Support Officer (Cybersecurity & Network)
Contract Type: Permanent
Location: Hong Kong, Hong Kong
Industry:
Salary: Negotiable
Reference: 3891_1547609294
Contact Name: Lawrence Yeung
Contact Email: Lawrence.Yeung@hillmanross.com
Job Published: February 01, 2019 11:42

Job Description

Our client is global leading cyber-security solutions provider. Due to expansion of their business and their security product lines, they are looking for Technical Support for Cybersercurity and Network Security product, such as DDos, Web Application Firewall, DNS, IPS and IDS

We are now seeking for a TECHNICAL SUPPORT OFFICER (CYBERSECURITY & NETWORK)

RESPONSIBILITIES

  • Perform IT security administration and patch management.
  • Monitor Internet traffic for security breaches and denial of service attacks.
  • Address customer questions and concerns by phone and email to enhance customer satisfaction.
  • Provide status update of our recovery progress during and after the incident
  • Maintain technical procedures, systems and users manuals up-to-dated.

QUALIFICATIONS

  • Post-Secondary or F.5 with 1 year of customer service experience.
  • Fundamental Technical Knowledge of IT Security, Newtwork and DDoS attacks
  • Customer oriented, excellent communication and interpersonal skills.
  • Positive working attitude, self-motivated, responsible and result-oriented.
  • High adaptability to dynamic working environment.
  • Conversational in English, Mandarin and Cantonese.

APPLY FOR THIS JOB

Interested candidate please CLICK apply button to apply online or send your resume in MS word format to Hillman Ross Recruitment Solution Professional

For more information please contact Vincent Chou +852 2986 1982

Please note that only shortlisted candidate will be notified. All information will be treated in strict confidence and solely used for recruitment purposes.